Give your regulars a reason to come back.

Your own rewards programme: points on a phone number, earned and used at your counter on your rules, and confirmed by the customer every time.

Send Aarti a code, read it out, then use her points on a bill.

Rewards desk

We text the customer a code. They read it out to you, and that is their go-ahead to add or use points. Nothing changes on their account until they do.

Try , a regular, , who is still saving up, or any other mobile for somebody new.

Your rules

Back on every bill
Points can pay for up to

You give back

5%

of what a regular spends, and nothing to somebody who never returns.

Points count from 100, on bills of ₹200 or more. The counter can never add more than a bill earns, or take off more than your cap allows.

What it is

Retention, run from your own counter.

Rewards is a loyalty programme you run yourself. A customer gives their number at the counter, we send them a one-time code, and they read it out. That is their go-ahead: the counter adds points for the bill, or uses the points they have to take money off it.

It works with no till and no customer app, which is what makes it easy to start. How many points a bill earns, what a point is worth, how much of a bill points can cover and when they can start using them are your rules, and the counter cannot go past them.

At the counter, Rewards + Customer book is ₹599 a month with no till, and Billing + Customer book + Rewards is ₹799. On the QR, web and apps plans, rewards come with Pro, with stars and leagues on top of points.

Why it keeps people coming back.

  • Your programme, not a borrowed one

    The points, the rules and the members belong to your shop. No outside loyalty platform stands between you and your regulars.

  • The phone number is the card

    Nothing to print, nothing to lose, nothing to install. They give a number and read out the code we send them.

  • Nothing changes without their say-so

    Adding points and using them both need the code from the customer’s own phone, so nobody can earn or spend on a number that is not theirs.

  • Your rules, enforced

    Points per rupee, what a point is worth, how much of a bill points can pay for, and the minimum before they can be used. The counter works inside those limits.

  • Quick at the counter

    Type the bill and the most it can earn, or the most points can take off, is filled in. One code covers one addition and one use.

  • Every change on the record

    Rewards includes the customer book and the members book. Each addition and each use goes on the customer’s history and on your log, against the login that made it.

How it works at the counter.

  1. 01

    They give their number

    Ten digits at the counter, then Send code.

  2. 02

    They read out the code

    We send a one-time code to their phone. Reading it out opens their points on that counter for ten minutes.

  3. 03

    Add points for the bill

    Type the bill. The most it earns on your rules is filled in for you.

  4. 04

    Or use the points they have

    Type the bill, and points take off as much as your rules allow. Another bill is another code.

Rewards is for you if

  • 1You run a paper stamp card that gets lost, forgotten or copied
  • 2The same faces make up most of your takings and you want to keep it that way
  • 3You want a loyalty programme without changing your till or asking customers to install anything

What you need

  • A phone, tablet or laptop at the counter.
  • A customer with their phone on them, to read out the code.
  • Your rules: points per rupee, what a point is worth, how much of a bill points can cover, and the minimum to use them. We set them up with you.

Rewards at the counter.

Rewards + Customer book

Already have a till? Rewards at the counter, on their own.

₹599per month, per outlet

₹5,990per year, per outlet

Talk to us

Setup ₹1,199, waived if you stay 6 monthsNo setup fee when you pay yearly

  • Counter rewards desk, no till needed
  • Points on the customer’s code, never without it
  • Your rules: earn rate, point value, cap, minimum
  • Members book
  • Customer book, segments and export
  • 3 logins
  • 300 sign-in codes a month

Billing + Customer book + Rewards

Bill and reward from the same counter.

₹799per month, per outlet

₹7,990per year, per outlet

Talk to us

Setup ₹1,699, waived if you stay 6 monthsNo setup fee when you pay yearly

Everything in Billing + Customer book, plus

  • Points on every bill, on the customer’s code
  • Your rules: earn rate, point value, cap, minimum
  • Members book
  • 500 sign-in codes a month

The setup fee

  • Stay 6 monthsSetup is waived.
  • Pay yearlySetup is waived, and 12 months cost the price of 10.
  • Leave soonerThe one-time setup fee applies.

At the counter, Rewards + Customer book is ₹599 a month with no till, and Billing + Customer book + Rewards is ₹799. On the QR, web and apps plans, rewards come with Pro, with stars and leagues on top of points.

How you get it.

We do the setting up. You check it and start.

  1. 01

    Talk to us

    On the contact form, on WhatsApp, or in the Retova app at app.retova.in. We come back the same day.

  2. 02

    We set it up with you

    Your items and your rules, loaded by us before you ever sign in.

  3. 03

    Enter your key

    We send a key, you choose I have a key in the Retova app, and Rewards is switched on. No reinstall and nothing to migrate.

Stop paying and it switches off again. Nothing you have built up is deleted, and the same key turns it back on.

Questions people ask.

Do customers need a card or an app?

No. Their phone number is their account. At the counter we send them a one-time code, and reading it out is all they do.

Why does the customer read out a code?

It is their say-so. Points only change when the customer confirms with a code sent to their own phone, so a counter cannot add or spend points on somebody else’s number.

Do I need Retova Billing to use Rewards?

No. Rewards + Customer book (₹599 a month) works with no till. If you also bill with Retova, Billing + Customer book + Rewards is ₹799 and both share the same customers.

How many codes are included?

300 a month on Rewards + Customer book, 500 on Billing + Customer book + Rewards.

What happens to points if I stop?

Switching Rewards off does not delete anything. Balances and history stay in your account, and switching it back on picks up where it left off.

Tell us what you run.

We come back the same day and tell you honestly whether rewards fits.